About Us

Jemviko is an online retail brand operated by Wuhan Huitehong Trading Co., Ltd.. Through our website, we aim to make the ordering experience understandable, with product information customers can review before purchasing and clearly explained ways to request assistance afterward.

A straightforward way to shop

Our storefront is designed around the decisions customers make while shopping: checking a product's description and options, understanding costs before payment, and knowing where to turn when a question arises. Individual product pages are the place to review the details and availability of a particular item.

Information before and after checkout

We encourage customers to read the product description, checkout totals, Shipping Policy, and Return & Refund Policy before buying. These pages explain the general preparation and delivery estimates, available shipping methods, and how to start an after-sales request. When circumstances affect an order, customers can contact support with the order number to discuss the next step.

Help when you need it

For questions about a product, purchase, shipment, or return, contact service@jemviko.com or call +86 15247163592. Our listed support hours are Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time). For returns, please request instructions before shipping a parcel; the registered business address is not automatically an authorized return destination.

Company and website information

Operating Company: Wuhan Huitehong Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKC8XKA78
Company Address: Factory Building 6-1397, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province
Website: https://jemviko.com
Support Email: service@jemviko.com
Contact Phone: +86 15247163592
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)